PRIVACY POLICY

At Ivy & Palette, your privacy matters. We’re committed to protecting your personal information and being transparent about how we use it.

What We Collect

When you place an order, inquire, or sign up for updates, we may collect personal details such as:

• Your name, email address, and contact information

• Shipping and billing addresses

• Wedding details relevant to your design

• Optional questionnaire responses or feedback

We use this information to:

• Communicate with you

• Process and fulfill your orders

• Deliver digital or printed products

• Improve your experience with our services

How Your Data is Used

Your information is only used to complete your order or inquiry. If needed, it may be shared with trusted third-party services (such as printing or shipping partners) — but only what’s necessary to fulfill your request.

We will never sell or rent your information to anyone.

Email Marketing

If you choose to join our mailing list, we may send occasional updates about new collections, availability, or special offers. You can unsubscribe at any time using the link in the email.

Data Retention

We keep your data only as long as necessary to complete your order and for our records (such as invoices or tax documentation). You have the right to request access, correction, or deletion of your data at any time.

Cookies & Website Tracking

Our website may use cookies or analytics tools (like Google Analytics) to improve your browsing experience and understand how visitors interact with our site. You can adjust your browser settings to manage or block cookies if you prefer.

GDPR Compliance

If you're located in the EU or UK, you have specific rights under the General Data Protection Regulation (GDPR), including:

• The right to access and receive a copy of your personal data

• The right to correct, delete, or restrict use of your data

• The right to object to data processing or withdraw consent at any time

If you'd like to exercise any of these rights or have questions about your data, feel free to contact us directly.

 

By using this site or placing an order, you agree to the terms of this Privacy Policy.
We’re always happy to clarify or help with anything privacy-related — just reach out anytime.